Phocuswire analyses the travel brands of Middle East and speaks to founder and CEO Bader Al-Bader, Rehlat.
Mr. Bader conveys,”Founded in 2016, Rehlat has quickly become one of the prominent players in the region with 200 employees working in offices across Kuwait, UAE, Saudi Arabia, India and Egypt.” He further adds,“We try to customize it to each country,”
Rehlat differentiating itself by adding features that demonstrate its deep understanding of local culture. “For example, for Middle Easterners, even people from India, when they go visit hotels in Europe they would look for a bidet. We don’t care anymore about Wi-Fi - we can get that on our phone - we care, does it have a bidet?” Al-Bader says. “So we introduced a filter where you can see which hotels have bidets and pick based on that. That’s gained traction with customers. It’s very low tech - just tagging hotels - but that’s what customers are looking for.”